US fulfillment · International brands

US Fulfillment for International Brands Ready to Sell in America

Keep building your brand from home. We receive your inventory in Miami and get every US order to your customers.

Get My US Fulfillment Proposal → Talk to Our Team
Reach truck operator moving inventory at the Doral eHub in Miami
94,000 sq ftWarehouse in Doral, Miami
Containers to cartonsInventory received by container, pallet or carton
1 dedicated contactMember Success from day one

Inventory in the US

What changes when your inventory lives in the US

If you already sell to American customers from another country, this is what changes when your stock moves to our Miami warehouse:

TODAY

Shipping from your country

  • DeliveryEvery order crosses a border before it reaches your customer
  • CustomsEach package can be held or charged at the border
  • ReturnsReturned items travel back overseas or get written off
  • ChannelsSupplying Amazon FBA and US retailers from abroad is slow and costly
WITH PALLETIZED

Shipping from Miami

  • DeliveryOrders ship as domestic US orders with US carriers
  • CustomsYour inventory is imported in bulk before it reaches our warehouse
  • ReturnsReturns come back to Miami, where we inspect and restock them
  • ChannelsOne synced inventory feeds your store, Amazon and wholesale buyers

The result is an international brand that feels like a US brand to the people buying from it.

Onboarding

From first inbound to first US order

Getting started with a US 3PL should not mean a long learning curve. Our onboarding runs in four steps.

Member Success kickoff with a new international brand

  1. We kick off with a bilingual onboarding guide

    You meet your Member Success contact, agree on service levels for each type of request and get a clear guide to how the operation works.

  2. We connect your channels and load your SKUs

    Our IT and Integrations team connects Shopify, WooCommerce, Amazon or TikTok Shop and creates each SKU and UPC in our WMS.

  3. We receive and check your first inbound

    Your container, pallets or cartons are logged, counted and inspected. Quality control confirms every SKU matches its record.

  4. Your orders start flowing

    Once your store is connected, orders reach us automatically. We pick, pack and ship them to your US customers.

Get My US Fulfillment Proposal →

Before you ship

What to prepare before shipping inventory to the US

A smooth first shipment depends on having the right information ready before your goods leave home. This is what we ask brands to prepare:

  • A SKU list with UPC barcodes for every product
  • Carton and pallet details for the first inbound
  • Your sales channels ready to connect
  • A packing SOP with any inserts or special instructions
  • Your import arrangements in place with your customs broker and freight forwarder
Team member scanning and counting an inbound shipment

How it works

How US fulfillment works for international brands

Selling in the US from another country involves three teams, and it helps to know who handles each part of the journey. This is how responsibilities usually split:

01 · YOU

Your team

  • Product data, SKUs and barcodes
  • Sales channels and pricing
  • Packing rules and brand standards
02 · IMPORT

Your customs broker and forwarder

  • Freight from your country to Miami
  • Import documentation and customs clearance
  • Delivery of cleared goods to our warehouse
03 · US

Palletized

  • Receiving, counting and quality control
  • Storage and inventory management
  • Pick, pack, ship, returns and value added services

Our work starts the moment your goods arrive at our Doral warehouse.

Services

Fulfillment services for international brands

Once your inventory is in Miami, you can sell through every US channel from one place. These are the services international brands use most:

FBA

Amazon FBA prep

We label and prepare shipments to Amazon FBA from the same Miami inventory that feeds your website.

See FBA prep →
B2B · EDI

Wholesale and retail with EDI

We prepare wholesale orders and work with EDI for retailers like Walmart and Wayfair, from purchase orders to invoices.

Retail ready
VAS

Kitting and bundles

Gift sets, bundles and subscription boxes are assembled to your specifications.

Explore kitting →
LABEL

Relabeling and value added services

When products need new labels before they can be sold in the US, our team carries out the physical relabeling in Miami following your instructions.

Value added service
RMA

US returns

Returns come back to Miami, where each item is inspected and restocked or set aside based on your rules.

See returns management →
SPACE

Private warehouse space

Brands that want their own space can rent a private CoWarehouse suite on a month to month basis, inside the same facility that handles their fulfillment.

See CoWarehouse →

Partner results

International brands already running from Miami

We keep our partners confidential, but their results speak clearly. Here are three brands that use Palletized as their US base.

Team member relabeling products with a barcode scanner
SKINCARE · INTERNATIONAL BRAND

Relabeling so products could sell in the US

Challenge
The brand's products needed new labels before they could be sold in the US.
What we did
A supervised relabeling project in Miami, organized by SKU and by unit.
3,000labels applied on more than 1,500 units, and the inventory was released for US sales
Cartons of supplements prepared for FBA and export
SUPPLEMENTS · MULTICHANNEL

Four channels and exports from one Miami hub

Challenge
Daily DTC orders, Amazon FBA, B2B shipments and full container exports to Latin America and Europe.
What we did
Ran every channel from Miami, with FBA prep rules by lot and expiration date.
~3 monthsof slow moving inventory, down from 7 to 12 months, with FBA count discrepancies eliminated
Team member receiving a first inbound at the dock
EXPANSION · FIRST US 3PL

A first US 3PL without a learning curve

Challenge
The brand needed its first formal 3PL in the US and could not afford a slow start.
What we did
A kickoff, a bilingual guide, a SKU template and a dedicated Member Success contact.
On timeonboarding and first inbound completed within the agreed timeframe
Inventory staged at the Doral eHub in Miami

Location

Why Miami works as a US base

Miami connects the United States with Latin America and Europe, and our Doral warehouse is built to work that way. We receive inventory by container, pallet or carton, and partners use the same hub to serve US customers and to consolidate full container exports to other countries.

94,000sq ft in Doral
~20 minto Miami International Airport
~1 hrto PortMiami

Support

A team you can reach from anywhere

Running a US operation from another country works best when you know exactly who to call. Here is how we support international partners:

A Member Success contact

Handles your onboarding, daily communication, account status and any issue that comes up.

SOPs written for your account

Your products are handled the way your brand requires.

A ticket portal

Every request stays visible and tracked.

Bilingual onboarding

Teams from Latin America and Spain get started with confidence.

Palletized Member Success team in Miami

FAQ

US fulfillment FAQs

What international brands ask before sending their first shipment to the US.

Can a brand based outside the US work with Palletized?

Yes. Our model is built for brands that sell in the US, including brands headquartered in other countries. We receive your inventory in Miami and handle fulfillment for your US orders across your sales channels.

Do I need my own warehouse in the US?

No. Working with a US 3PL lets you store inventory and ship domestic orders without leasing a building or hiring a warehouse team. If you want dedicated space later, CoWarehouse suites are available month to month.

Who handles customs and the importer of record?

Customs clearance and import documentation are handled by the importer of record and its customs broker. Our part begins when your cleared goods arrive at our warehouse, where we receive, count and inspect them.

Can you receive containers?

Yes. We receive inventory by container, pallet or carton. Each inbound is logged, counted and checked before it goes into storage.

Can I sell on Amazon and wholesale from the same US inventory?

Yes. One inventory pool in Miami can feed DTC, wholesale, retail and Amazon orders, and our WMS keeps stock synced across channels.

How do US customer returns work?

Your US customers send returns to our Miami warehouse. We inspect each item and decide with you whether it goes back to available inventory or follows another disposition.

Can you ship from Miami to other countries?

Yes. Partners use our Miami hub for full container exports to international ports alongside their US fulfillment. Talk to our team about your destinations and volumes.

What should I prepare before sending my first shipment?

Have your SKU and UPC list, carton details, connected sales channels and packing SOP ready, and confirm your import arrangements with your customs broker and forwarder. Your Member Success contact guides you through the rest.

Ready to sell to US customers?

Tell us where you ship from, what you sell and which channels you use, and we will build a US fulfillment plan around your brand.

Get My US Fulfillment Proposal →
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Miami Fulfillment Center
12480 NW 25th St Ste 112 - 115,
Miami, Florida 33182
Phone: +1 833-744-7480
Email: info@palletized.us

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