How does your dedicated account management work?

Unlike standard 3PLs where you are just a ticket number, Palletized assigns you a dedicated, named account manager who knows your brand, custom SOPs, and inventory inside out.

What is the accuracy rate of your pick and pack services?

We pride ourselves on maintaining a 99.99% order accuracy rate, powered by our advanced warehouse management system and rigorous quality control processes.

Do you handle Amazon FBA Prep?

Yes, we offer comprehensive Amazon FBA prep services, ensuring your products are correctly labeled, bundled, and routed according to strict Amazon guidelines.

What is a fulfillment service and how does it work at Palletized?

Our fulfillment service in Miami allows eCommerce companies to store their products, manage orders, and ship packages seamlessly. We integrate with platforms like Shopify, Amazon, or WooCommerce to automatically process orders and handle picking, packing, and shipping from our logistics center.

Which eCommerce platforms are compatible with your system?

Our system easily integrates with Shopify, WooCommerce, Amazon, eBay, and other leading marketplaces, facilitating centralized order and inventory management.

How much inventory can I store at Palletized?

From a small amount for startups to large volumes for established companies. We offer scalable and flexible solutions based on your storage needs.

What is the cowarehouse model?

The cowarehouse is an innovative shared space model that combines storage with offices or coworking. You can keep your inventory close and work near your logistics operation, all in one place.

Can I physically access my inventory?

Yes, our clients can access their products directly, without intermediaries, thanks to our flexible and controlled access model.

Retail fulfillment · Doral, Miami

Retail Fulfillment Services for Brands Selling DTC and Wholesale

Sell online and on store shelves from one Miami inventory, with EDI connections and a team that learns your retail accounts.

Get My Retail Fulfillment Proposal → Talk to Our Team

Pallets of cartons staged for retail orders at the Doral eHub

One inventoryDTC, wholesale, retail and Amazon from the same stock

EDI readyConnections with retailers like Walmart and Wayfair

1 dedicated contactMember Success from day one

The basics

What is retail fulfillment

Retail fulfillment means shipping your products to stores and wholesale buyers, not to individual shoppers.

WHAT YOU DO TODAY

Online orders

One shopper buys from your store. We ship a parcel to their home.

WHAT RETAIL ADDS

Retail orders

A store or distributor sends a purchase order. We ship cases or pallets to their warehouse, with the paperwork they require.

We handle both from the same inventory, so selling to stores never slows down your online orders.

Omnichannel

One inventory for DTC wholesale and retail

Splitting stock between an ecommerce warehouse and a wholesale warehouse creates double counts, missed orders and cash tied up in the wrong place. We run one inventory pool in Miami that feeds every channel. Your stock serves these channels at the same time:

DTCYour online storeShopify or WooCommerce orders

MARKETPLACEAmazonIncluding FBA replenishment

Miami inventoryONE SYNCED WMS

B2BWholesale buyersDistributors and boutiques

EDIRetailersConnected through EDI

Our WMS keeps inventory synced across channels, and replenishment moves stock from pallet reserve to pick bins automatically when levels drop.

EDI

EDI connections with retailers

Retailers exchange orders, shipping notices and invoices through EDI. We work with EDI for retailers like Walmart and Wayfair. A typical retail order moves through these documents in order:

EDI 850
The retailer sends a purchase order
The order reaches your system and is passed to us to fulfill.
EDI 940
We receive the warehouse shipping order
Our team knows exactly what to prepare, for which location and by when.
EDI 856
We confirm the shipment with a ship notice
The retailer knows what is on its way before it arrives.
EDI 810
The invoice closes the loop
Billing follows the shipment so you get paid on the retailer's terms.

Inventory updates (EDI 846) keep retailers informed of available stock. Connections through FTPSFTPAS2SPS CommerceTrueCommerce

Inside the warehouse

How retail orders move through our warehouse

Retail orders follow their own flow inside the same operation that ships your DTC orders.

We receive and check your inventory
Containers, pallets or cartons are counted and inspected, and every SKU is matched to its record.
We store it for every channel
Reserve stock sits on pallets and fast movers sit in pick bins, all visible in one WMS.
Your B2B order comes in through the integration
Wholesale and retail orders arrive through EDI or your connected systems, with no manual re-typing.
We prepare and dispatch it to your requirements
Orders are prepared following the SOP for your account and dispatched as wholesale or retail shipments.

Get My Retail Fulfillment Proposal →

Retailer rules

Your retailer requirements built into your SOP

Every retailer has its own supplier rules, and they change from account to account. That is why we build them into a standard operating procedure written for your brand.

During onboarding, you share the routing guide and requirements for each retailer you sell to. Your Member Success contact reviews them with our operations team, confirms how we will execute each one and turns them into instructions our floor team follows on every order.

Member Success team reviewing a retailer routing guide

Services

Retail fulfillment services for omnichannel brands

These services work together so you can grow retail without losing control of DTC:

B2B

Wholesale and B2B orders

Orders for retailers, distributors and boutiques are prepared and shipped from the same Miami inventory.

Retail and wholesale

EDI

EDI integration

Purchase orders, ship notices, invoices and inventory updates connected with your retail partners.

850 · 856 · 810 · 940 · 846

D2C

DTC pick and pack

Your online orders keep shipping fast while retail volume grows.

Learn about pick and pack →

FBA

Amazon FBA prep

Labeled and prepared shipments to Amazon from the same stock.

See FBA prep →

VAS

Kitting and value added services

Sets, bundles and custom assembly projects prepared to your specifications.

Explore kitting →

RMA

Returns management

Returned items are received and inspected so you know what can be resold.

See returns management →

Partner story

How a multichannel brand runs retail and DTC from Miami

A supplements and sports nutrition brand uses Palletized for daily DTC orders, Amazon FBA replenishment, B2B distribution and full container exports, all from one Miami operation.

Reach truck operator moving pallets for B2B orders

SUPPLEMENTS · DTC + AMAZON + B2B

Several channels running from one inventory

Challenge: Several channels with different rules, including strict FBA prep limits by lot, expiration and carton.
What we did: Ran every channel from one inventory and turned the brand's prep rules into operating controls, with validated totals on every FBA shipment.

0FBA count discrepancies, and slow moving inventory down from 7 to 12 months to about 3

FAQ

Retail fulfillment FAQs

What brands ask before sending their first retail order through a 3PL.

What is retail fulfillment?

Retail fulfillment is the process of storing, preparing and shipping orders for retailers and wholesale buyers. For brands, it usually means shipping cases or pallets to stores or distribution centers and exchanging documents like purchase orders, ship notices and invoices.

How is retail fulfillment different from ecommerce fulfillment?

Ecommerce fulfillment ships individual orders to shoppers. Retail fulfillment ships larger B2B orders to retailers, often through EDI and following each retailer's requirements.

Can you fulfill DTC and wholesale orders from the same inventory?

Yes. One inventory pool in Miami serves DTC, wholesale, retail and Amazon orders, and our WMS keeps stock synced across channels.

Do you work with EDI?

Yes. We work with EDI documents including 850, 856, 810, 940 and 846, connecting through FTP, SFTP or AS2 or through providers such as SPS Commerce and TrueCommerce.

Which retailers do you connect with?

We work with EDI for retailers like Walmart and Wayfair. For other retailers, share their requirements with us and we will confirm the setup during onboarding.

Can you follow my retailer's routing guide?

Share the routing guide during onboarding. We review it, confirm how we execute it for your account and build it into your SOP.

Can you ship pallets and cases to retail destinations?

Yes. We prepare wholesale and retail orders and ship them to retail destinations. Each retailer's specific requirements are confirmed during setup.

Can you also prepare Amazon FBA shipments?

Yes. Amazon FBA prep and labeling run from the same inventory that feeds your retail and DTC orders.

Ready to take your brand into retail?

Tell us which retailers and channels you sell through, and we will build a retail fulfillment plan around your brand.

Get My Retail Fulfillment Proposal →

Developed by