How does your dedicated account management work?

Unlike standard 3PLs where you are just a ticket number, Palletized assigns you a dedicated, named account manager who knows your brand, custom SOPs, and inventory inside out.

What is the accuracy rate of your pick and pack services?

We pride ourselves on maintaining a 99.99% order accuracy rate, powered by our advanced warehouse management system and rigorous quality control processes.

Do you handle Amazon FBA Prep?

Yes, we offer comprehensive Amazon FBA prep services, ensuring your products are correctly labeled, bundled, and routed according to strict Amazon guidelines.

What is a fulfillment service and how does it work at Palletized?

Our fulfillment service in Miami allows eCommerce companies to store their products, manage orders, and ship packages seamlessly. We integrate with platforms like Shopify, Amazon, or WooCommerce to automatically process orders and handle picking, packing, and shipping from our logistics center.

Which eCommerce platforms are compatible with your system?

Our system easily integrates with Shopify, WooCommerce, Amazon, eBay, and other leading marketplaces, facilitating centralized order and inventory management.

How much inventory can I store at Palletized?

From a small amount for startups to large volumes for established companies. We offer scalable and flexible solutions based on your storage needs.

What is the cowarehouse model?

The cowarehouse is an innovative shared space model that combines storage with offices or coworking. You can keep your inventory close and work near your logistics operation, all in one place.

Can I physically access my inventory?

Yes, our clients can access their products directly, without intermediaries, thanks to our flexible and controlled access model.

Pick and Pack Fulfillment Services in Miami

How Pick and Pack Fulfillment Works

From order placement to carrier pickup, every step is automated, verified, and recorded.

01
Orders sync automatically

Orders flow directly from Shopify, Amazon, WooCommerce, or your platform into our warehouse management system the moment they are placed.
Real-time webhook sync
02
Pick and pack to your SOP

Our team picks items by SKU, packs according to your custom packaging guidelines, and adds any promotional inserts or custom collateral.
Custom packaging SOP
03
Carrier selection & labeling

We rate-shop across USPS, UPS, FedEx, DHL, and regional carriers to get the lowest rate for your required delivery timeframe.
6 carriers rate-shopped
04
Recorded at the pack station

Every order is video recorded at packing. If a customer claims a missing item, you have timestamped HD proof within seconds.
100% video-recorded

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Connected to Your Sales Channels

Orders flow automatically from your store into our warehouse management system the second they are placed.

80+

platform integrations

Shopify Amazon WooCommerce Etsy ShipStation TikTok Shop

What Sets Our Pick and Pack Apart

Three operational differences that directly protect your brand reputation and fulfillment margins.

Video-recorded packing stations

Every single order is recorded as it is packed. Disputed items and damage claims are resolved with HD video proof, eliminating false chargebacks.

Zero long-term contracts

We earn your business every month. No 12-month lock-in or minimum volume penalties that punish growing brands during seasonal shifts.

Carrier-agnostic rate shopping

We compare live rates across USPS, UPS, FedEx, DHL, and local couriers so you always get the optimal cost and delivery speed combination.

What Your Inventory Needs Before We Start

To ensure same-day dispatch and 99.99% accuracy from day one, we verify a few basics before onboarding:

✓ Scannable barcodes (UPC, EAN, or custom SKU labels) on all units
✓ Master carton packing lists with accurate piece counts
✓ Documented packaging guidelines and insert requirements
✓ Active store integration (takes under 15 minutes to connect)

Built for Growing eCommerce Brands

Ideal for brands shipping 200 to 10,000+ orders per month across retail and DTC channels:

Direct-to-Consumer (DTC) Shopify & WooCommerce Brands Amazon FBM Sellers Subscription Box Brands Omnichannel Retailers

Pick and Pack Fulfillment FAQs

Answers to the questions brands ask most often before partnering with Palletized.

What is your same-day shipping cutoff time?

Orders received before 2:00 PM EST ship the same business day. Orders received after cutoff ship first thing the next morning.

Can I use custom branded boxes, tissue paper, and inserts?

Yes. We follow your exact packaging guidelines. Store your branded materials with us, and we will pack each order to your specification.

How does video recording at pack stations work?

Each packing station has an HD overhead camera tied to the barcode scanner. When an order is scanned, recording is tagged to the tracking number so video clips can be retrieved instantly if a customer reports an issue.

Do you handle returns and kitting as well?

Yes. We offer dedicated Returns Management and Kitting & Assembly services under the same roof.