# Palletized > Palletized (legal name Palletized LLC, also branded "Palletized eHub") is a boutique third-party logistics (3PL) and eCommerce fulfillment company in Miami, Florida. From a 94,000 sq ft facility it runs pick and pack, Amazon FBA prep, returns and RMA processing, kitting and assembly, and inventory management for high-volume direct-to-consumer and omnichannel brands. It also rents private warehouse pods (CoWarehouse) and coworking offices to eCommerce sellers. Key facts: - Founded in 2016 by Max Trujillo and Billy Tillero. - Location: 12480 NW 25th St, Suite 112-115, Miami, FL 33182, USA (inside the Ryder Integrated Logistics building), about 20 minutes from Miami International Airport and 1 hour from PortMiami. - Contact: info@palletized.us, +1 (833) 744-7480. Hours: Monday to Friday, 8:00 to 17:00 Eastern Time. - Website: https://www.palletized.us/ - Scale (company-stated): 99.99% fulfillment accuracy, 100,000+ SKUs handled, 1,000+ brands served, 80+ native platform integrations (Shopify, Amazon, WooCommerce, Etsy, ShipStation, and others). - Service model: one dedicated account manager per brand, custom standard operating procedures per brand, same-day dispatch with a 3:00 PM ET cut-off, six carriers, and no long-term contracts. - Best fit: eCommerce brands doing roughly 2,000+ orders per month or $5M+ in annual revenue, frequently importing full containers. - Reputation: 4.8 out of 5 across about 105 Google reviews. - Also operates: CoWarehouse (private warehouse suites for rent from 400 sq ft, month to month) and a coworking space with private offices, flex desks, day passes, conference rooms, and virtual offices from $55/month. ## Core pages - [Homepage](https://www.palletized.us/): overview of Palletized 3PL fulfillment for eCommerce brands, including services, integrations, the 4-step onboarding process, facility details, and customer reviews. - [eCommerce fulfillment services](https://www.palletized.us/fulfillment): full-service fulfillment in Miami covering container receiving, pick and pack, FBA prep, and returns for omnichannel brands, with a named account manager. - [Why Palletized](https://www.palletized.us/why-us): company story, founders (Max Trujillo and Billy Tillero, 2016), the boutique and technology-driven operating model, and how Palletized differs from enterprise 3PLs. - [Partners and integrations](https://www.palletized.us/partners): how Palletized syncs real-time inventory across 80+ platforms including Shopify, Amazon, and wholesale channels for omnichannel brands. - [Contact](https://www.palletized.us/contact): request a custom fulfillment plan; the team responds within 24 hours for brands doing 2,000+ orders per month. - [Miami fulfillment center](https://www.palletized.us/miami-fulfillment-center): details on the 94,000 sq ft Miami warehouse, pick and pack operations, integrations, and on-site coworking. - [AI fulfillment cost calculator](https://www.palletized.us/ai-fulfillment-calculator): interactive tool comparing in-house warehouse costs (labor, space, shipping, container receiving) against a Miami 3PL at a given order volume. - [FAQ](https://www.palletized.us/faq): answers to common questions about fulfillment, eCommerce logistics, and coworking. ## Fulfillment service pages - [Pick and pack fulfillment](https://www.palletized.us/pick-and-pack): SKU-level picking and packing in Miami with same-day inventory sync, video-recorded packing, six carriers, and no lock-in. - [Amazon FBA prep](https://www.palletized.us/fba): FBA prep to Amazon's exact specs, including receiving, inspection, labeling, and kitting from a dedicated Miami team. - [Returns management](https://www.palletized.us/returns-management): every return inspected, restocked, and accounted for, including RMA processing, so brands recover value instead of losing it. - [Kitting and assembly](https://www.palletized.us/kitting-and-assembly): custom kitting, bundling, and subscription box assembly for multi-item kits. - [3PL inventory management](https://www.palletized.us/3pl-inventory-management): real-time inventory visibility across every sales channel, with low-stock alerts, reporting, and space optimization. ## Workspace and warehouse rental - [Coworking spaces in Miami](https://www.palletized.us/coworking): flexible offices, private spaces, flex desks, day passes, and a community for eCommerce entrepreneurs; virtual offices start at $55/month. - [CoWarehouse](https://www.palletized.us/cowarehouse): private, secure warehouse suites in Miami from 400 sq ft, on month-to-month terms, with shared docks and forklifts and a business address included. ## Guides and reference - [What is 3PL and why your eCommerce business needs it](https://www.palletized.us/blog-posts/what-is-3pl-and-why-your-ecommerce-business-needs-it) - [What is eCommerce fulfillment: a complete guide for online brands](https://www.palletized.us/blog-posts/what-is-ecommerce-fulfillment-a-complete-guide-for-online-brands) - [What is pick and pack fulfillment: process, costs, and best practices](https://www.palletized.us/blog-posts/what-is-pick-and-pack-fulfillment-process-costs-and-best-practices) - [3PL inventory management guide](https://www.palletized.us/blog-posts/3pl-inventory-management-guide) - [Amazon FBA prep services: what they are and when you need them](https://www.palletized.us/blog-posts/amazon-fba-prep-services-what-they-are-and-when-you-need-them) - [Boutique 3PL vs enterprise 3PL: which is right for your brand](https://www.palletized.us/blog-posts/boutique-3pl-vs-enterprise-3pl-which-is-right-for-your-brand) - [In-house fulfillment vs 3PL: how to know when it's time to outsource](https://www.palletized.us/blog-posts/in-house-fulfillment-vs-3pl-how-to-know-when-its-time-to-outsource) - [The true cost of eCommerce fulfillment: what most 3PLs won't tell you](https://www.palletized.us/blog-posts/the-true-cost-of-ecommerce-fulfillment-what-most-3pls-wont-tell-you) - [5 signs your current 3PL isn't working and what to do about it](https://www.palletized.us/blog-posts/5-signs-your-current-3pl-isnt-working-and-what-to-do-about-it) - [How returns management can make or break your eCommerce brand](https://www.palletized.us/blog-posts/how-returns-management-can-make-or-break-your-ecommerce-brand) - [Return management in eCommerce: how to turn a challenge into an opportunity](https://www.palletized.us/blog-posts/return-management-in-ecommerce-how-to-turn-a-challenge-into-an-opportunity) - [Inventory forecasting for growing eCommerce brands](https://www.palletized.us/blog-posts/inventory-forecasting-for-growing-e-commerce-brands) - [Warehouse inventory management: keys for efficient eCommerce control](https://www.palletized.us/blog-posts/warehouse-inventory-management-keys-for-efficient-ecommerce-control) - [How to choose a fulfillment center in Miami: 7 factors that matter](https://www.palletized.us/blog-posts/how-to-choose-a-fulfillment-center-in-miami-7-factors-that-matter) - [Why Miami is the best location for eCommerce fulfillment in 2026](https://www.palletized.us/blog-posts/why-miami-is-the-best-location-for-ecommerce-fulfillment-in-2026) - [The state of eCommerce fulfillment in 2026](https://www.palletized.us/blog-posts/the-state-of-e-commerce-fulfillment-in-2026) - [Fulfillment for international brands entering the US market](https://www.palletized.us/blog-posts/fulfillment-for-international-brands-entering-the-us-market-2) - [Apparel fulfillment: how fashion brands optimize their logistics](https://www.palletized.us/blog-posts/apparel-fulfillment-how-fashion-brands-optimize-their-logistics) - [The role of 3PL partners in scalable fulfillment](https://www.palletized.us/blog-posts/the-role-of-3pl-partners-in-scalable-fulfillment) - [What is a virtual office](https://www.palletized.us/blog-posts/what-is-a-virtual-office) - [What should you seek in a coworking space in Miami](https://www.palletized.us/blog-posts/what-should-you-seek-in-a-coworking-space-in-miami) ## Optional - [Blog index](https://www.palletized.us/blog): all Palletized articles on fulfillment, inventory, shipping, and eCommerce operations. - [Grow your brand with Palletized eHub: success stories](https://www.palletized.us/blog-posts/grow-your-brand-with-palletized-ehub-success-stories) - [Holiday logistics for eCommerce brands](https://www.palletized.us/blog-posts/holiday-logistics-for-ecommerce-brands) - [Black Friday and Cyber Monday logistics: keys to survive the busiest season](https://www.palletized.us/blog-posts/black-friday-cyber-monday-logistics-keys-to-survive-the-busiest-season) - [Logistics checklist to survive Black Friday without losing sales](https://www.palletized.us/blog-posts/logistics-checklist-to-survive-black-friday-without-losing-sales) - [eCommerce fulfillment mistakes to avoid during peak season](https://www.palletized.us/blog-posts/e-commerce-fulfillment-mistakes-to-avoid-during-peak-season) - [2025 peak season shipping surcharges from FedEx, UPS, and USPS](https://www.palletized.us/blog-posts/2025-peak-season-shipping-surcharges-what-to-expect-from-fedex-ups-usps) - [USPS raises shipping rates 8% starting April 26, 2026](https://www.palletized.us/blog-posts/usps-increases-shipping-rates-8-starting-april-26-2026-what-every-ecommerce-brand-needs-to-know) - [Global shipping news: tariffs and regulations to watch](https://www.palletized.us/blog-posts/global-shipping-news-tariffs-regulations-what-to-watch) - [How to optimize your eCommerce packing to reduce costs](https://www.palletized.us/blog-posts/how-to-optimize-your-ecommerce-packing-to-reduce-costs) - [How to improve delivery times for your eCommerce business](https://www.palletized.us/blog-posts/how-to-improve-delivery-times-for-your-ecommerce-business) - [How same-day delivery is reshaping customer experience](https://www.palletized.us/blog-posts/how-same-day-delivery-is-reshaping-customer-experience) - [Everything you need to know about pallets in modern logistics](https://www.palletized.us/blog-posts/everything-you-need-to-know-about-pallets-in-modern-logistics) - [How data and automation are revolutionizing logistics](https://www.palletized.us/blog-posts/how-data-and-automation-are-revolutionizing-logistics) - [Eco packaging series part 1: compostable materials explained](https://www.palletized.us/blog-posts/eco-packaging-series-part-1-compostable-materials-explained) - [SEO for eCommerce: how to rank your online store on Google](https://www.palletized.us/blog-posts/seo-for-ecommerce-how-to-rank-your-online-store-on-google) - [How to use email marketing to increase customer retention in eCommerce](https://www.palletized.us/blog-posts/how-to-use-email-marketing-to-increase-customer-retention-in-ecommerce) - [Author profile: Max Trujillo](https://www.palletized.us/author/max-trujillo)